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TAM Activities A-Z Series
1:00 pm CST
TAM Activities A-Z Part 1 -May 8, 2012
TAM Activities A-Z Part 2 - May 17, 2012
Complete series includes the above 2 webinars. 

Target Audience: CSR, IT Manager/Systems Coordinator, Operations, Administrative

The subject of activities comes up in nearly every TAM presentation, but it is rarely addressed as a topic unto itself.  This 2 part session will focus exclusively on this subject.

Presenter:  Donna LaGoy


Donna is the Principal Owner of Premier Insurance Consultants, Inc. Palm City, FL.  She has 30 years experience in the industry working with her family as well as for Brown & Brown, Marsh and The Leavitt Group all in Producer, CSR, Management, Agency Operations and System Administration Positions. Donna is a past chair of the ASCnet Industry Solutions and Download Committees and currently serves on the ASCnet Board of Directors as well as the Chair of FAIAs Agency Technology Task Force and Chair of their Membership and Operations Council. She is also heavily involved in many ACT/AUGIE and ACORD working groups.

Member Rate: $109 full series
Non-Member Rate: $209 full series

Complete Series

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TAM Activities A-Z Part 1
(Recorded On) May 8, 2012 | 1:00 pm CST

In part 1 we will review Activity Theories to determine the best fit for your agency.  We will learn to customize and organize the Default Activity List, Further Actions and Group codes as well as set standards for activity entry.

Learning Outcomes:

  • Distinguish how to customize and organize your agency's Default Activity List, Further Actions and Group codes.
  • Discover how set standards for activity entry.

Class Level:  Basic
Platform: TAM

Member Rate: $59
Non-Member Rate: $109

TAM Activities A-Z Part 1 (only)

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TAM Activities A-Z Part 2 
(Recorded On) May 17, 2012 | 1:00 pm CST

In Part 2 we will work activities from HomeBase, Activity Center and Clients utilizing Filters, Search and Closing options. We then will use these tools to facilitate auditing procedure compliance.

Learning Outcomes: 

  • Discover how to work activities from all screens, including Homebase, Activity Center, and Clients.
  • Recognize the importance of activity based procedures and understand how to perform and audit for compliance.
  • Utilize automated features.

Class Level:  Basic
Platform: TAM

Member Rate: $59
Non-Member Rate: $109

TAM Activities A-Z Part 2 (only)

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